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United States ( Change Location )
CSR
DESCRIPTION
Bachelor’s Degree required
Ability to speak Spanish is preferred
Demonstrated ability to provide positive results, professionalism, and a strong focus on Client Satisfaction
Experience in a Client Services capacity with knowledge of payroll and accounting preferred
Strong Mathematical Competency including ability to understand percentages, balances, calculations, etc
Effective oral and written communications skills required, along with good interpersonal skills
Good organizational skills with focus on detail and accuracy
Effective time management skills required
Ability to work under the pressure of time constraints and to prioritize client issues
Ability to multi-task, and work in a fast paced team environment, high call volumes, meet deadlines and prioritize client issues
Efficient, accurate typing and ten-key proficiency
Common office software ability
A current APA certification is preferred and/or encouraged to pursue once employment begins.
Must be able to work flexible hours during peak processing periods, including year-end
